Collect information for investigation of operating system lockups
This article applies to:
- Acronis Software
Introduction
Operating system may hang under specific circumstances. To identify the exact cause, it is necessary to look into the Acronis System Report and collect kernel dump at the moment of hang.
Always make sure you have the latest build of the product (if it's possible).
Tags:
- DST
- ABR Backup
- ABR Disk management issues
- ABR Pre-Backup/Recovery operations
- ABR Validation
- ABRO Backup
- ABRO Disk management issues
- ABRO Pre-Backup/Recovery operations
- ABRO Validation
- ABRX Backup
- ABRX Disk management issues
- ABRX Pre-Backup/Recovery operations
- ABRX Validation
- ABRSQL Backup
- ABRSQL Disk management issues
- ABRSQL Pre-Backup/Recovery operations
- ABRSQL Validation
- ABRSQL Backup Configuration
- ASD Deployment preparation
- ASD Deployment operations
- ATIH Tools & Utilities
- ATIH Backup
- ATIH Validation
- ATIH Pre-Backup/Recovery operations
- ATIH Cloning
- ADD Disk management
- AVMP Backup
- AVMPO Backup
- AVMP Replication
- AVMPO Replication
- AVMP Pre-Backup/Recovery operations
- AVMPO Pre-Backup/Recovery operations
- OS lockup