Make sure you have ports 9876 and 25001 open
This article applies to:
- Acronis Backup Advanced 11.5 (Acronis Backup & Recovery 11.5)
- Acronis Backup & Recovery 11
Symptoms
- You start remote installation of Acronis components.
- Installation fails with the following error messages:
Failed to get information about remote machine
Failed to connect to the service
Failed to connect to Windows service