Collect information for investigation of operating system lockups
This article applies to:
- Acronis Software
Introduction
Operating system may hang under specific circumstances. To identify the exact cause, it is necessary to look into the Acronis System Report and collect kernel dump at the moment of hang.
Always make sure you have the latest build of the product (if it's possible).
Tags:
- DST
- AB - Pre/Post-Backup/Recovery Operations
- AB - Installation
- AB - Backup
- application OS lockup
- ASD Deployment preparation
- ASD Deployment operations
- ATIH Tools & Utilities
- ATIH Backup
- ATIH Validation
- ATIH Pre-Backup/Recovery operations
- ATIH Cloning
- ADD Disk management
- AVMP Backup
- AVMPO Backup
- AVMP Replication
- AVMPO Replication
- AVMP Pre-Backup/Recovery operations
- AVMPO Pre-Backup/Recovery operations
- OS lockup