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Acronis Product Fails to Back Up a VMware ESX/ESXi Virtual Machine with...

Try reinstalling or updating your VMware tools to fix the issueTags: BackupFailureCreateAgentVMwareSnapshotESXESXi

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Acronis Backup & Recovery 11.5: Backup Fails with 'The shadow copy provider...

VSS-Backup fails with 'The shadow copy provider had an unexpected error while trying to process the specified operation'. To solve this issue, troubleshoot the VSS provider mentioned in the...

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Acronis Backup Advanced 11.5 for Active Directory: Backup Fails with ""Failed...

This article applies to:Acronis Backup Advanced 11.5 for Active DirectoryAcronis Backup 11.5 for Windows Server EssentialsAcronis Backup 11.5 for VMware/Hyper-V/RHEV/Citrix XenServer/Oracle VMTags:...

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Acronis Backup & Recovery 11.5: Backup on Windows XP Fails with Error 'Failed...

Backup on Windows XP fails with error "Failed to create volume snapshot" if MS SQL Server is installed.Tags: BackupFailureVSSSQL

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Acronis Backup & Recovery: Backup Fails with ''Insufficient storage available...

Increase the storage size or change the storage location of the volume snapshotTags: BackupSnapshotfree space

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Acronis Products: Virtual machine backup fails with "Awaiting task...

You attempt to run a backup from virtual guest and get this error. Change location of virtual guest or change block size of used datastore, so that the datastore blocksize and blocksize of virtual...

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Acronis Backup: Scheduled Backup Plan Issues Caused by Antivirus Software

Tags: scheduled taskSchedulerABR - BackupAntivirus

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Acronis Backup Software Scheduled Tasks Do Not Run

Update Acronis Scheduler and recreate the tasksTags: DiagnosticsScheduleProcessIssueWindowsTroubleshootingSchedulerATITaskSchedhlpSchedreport

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Acronis Backup & Recovery: Task With ID XXX Does Not Exist

Delete the redundant task script using SchedmgrTags: ErrorTaskSchedmgrABRWarning

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VSS Locks Partition after Running a Backup

Unlock the partition using diskpartTags: BackupPartitionServerVMwareDatabaseVSSWindowsEnterpriseEchoATIVolumeESXLockHard drive lockupESXi

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Acronis Backup & Recovery 11.5: Backup of Databases or Mailboxes or Browsing...

Backup of databases or mailboxes or browsing of mailboxes fails with "MAPI IMsgstore has not been retrieved from IMAPIsession. HRESULT: -2147221219". To fix this issue, install the MS update...

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Acronis Backup for VMware: Collecting Logs for Online Backup Issues

How to troubleshoot online backup issues with Acronis vmProtectTags: BackupOnline

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Creating Screenshots

Description of how to create screenshotsTags: CreateRecordingCaptureScreenScreenshot

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Refund Policy for Home and Home Office Products

The refund policy for Personal products is 30 days from the purchase date at acronis.comTags: RefundPolicyHomeOfficeReturn

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Acronis True Image 2015: Backups Are Not Displayed in WebRestore if...

Restore backups from the product interfaceThis article applies to:Backup to Cloud with Acronis True Image 2015

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Acronis True Image: クローン作成に失敗した場合 

本記事の対象製品:Acronis True Image 2015Acronis True Image 2014概要 ディスクのクローン作成に、トラブルが発生する場合があります。この記事は、その場合のトラブルシューティングや情報収集の手順を含みます。ソリューショントラブルシューティングする際、「トラブルシューティング」を参照してください。Tags: DSTATIH - CloningCloning...

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Acronis Backup & Recovery: Windows マップされたネットワーク ドライブはサポートされません

マップされたドライブの代わりにネットワーク パスを使用しますこの資料は、以下の製品に該当します。Acronis Backup & Recovery 11.5Acronis Backup & Recovery 11Acronis Backup & Recovery 10事例Windows エクスプローラまたは net useコマンドによって、ネットワーク共有を Windows...

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Acronis Backup for VMware: Troubleshooting Validation Failures

This article describes how to troubleshoot issues related to Validation operation error while using Acronis Backup for VMware (Acronis vmProtect).This article applies to:Tags: AVMP -...

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Support for OEM Versions of Acronis Products

Support for OEM versions (except for FlexDock Edition) of Acronis products is provided through Acronis Knowledge BaseTags: RuleOEMACCCustomer

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Acronis True Image: Collecting Application Dump

How to collect dumps when Acronis True Image crashesTags: CrashDump

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