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Upgrade to Acronis Backup 12.5 Advanced

Acronis Backup 12.5 Advanced is now available as on-premise deployment only.This article provides instructions for upgrade to Acronis Backup 12.5 Advanced from previous versions of Acronis Backup...

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Upgrade to Acronis Backup 12.5 Standard

This article provides instructions for upgrade to Acronis Backup 12.5 Standard from previous versions of Acronis Backup or Acronis True Image.Choose what Acronis product you currently have:

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Acronis Backup: Backup fails with "Illegal operation attempted on a registry...

SymptomsBackup fails with the following message:Windows error: (0x800703FA) Illegal operation attempted on a registry key that has been marked for deletion Example of full error log: click to expand

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Acronis Backup: Replication fails with "Cannot use this type of backup archive"

SymptomsYou have a backup plan with replication. Backup format is set to Automatic selection in Backup options.The resulting archive is in Version 11 format as the original archive was created by older...

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Acronis Backup 12.5: How to create 32-bit bootable media on a 64-bit machine

IntroductionIf you need to create a 32-bit Acronis Bootable Media (Linux-based), install Acronis Bootable Media Builder component on a 32-bit Windows operating system using 32-bit installer of Acronis...

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Acronis Backup: backup fails with "Could not connect"

SymptomsBackup or replication to Cloud Storage fails with the following error:Could not connect: A connection attempt failed because the connected party did not properly respond after a period of time,...

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Acronis Backup: time settings in product components

SymptomsBackup works and backup activities appear in the activities list. Archives were created in the target location (you can check them using Backups page in Management console or by browsing the...

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How to subscribe or unsubscribe from Acronis newsletters

How to subscribe or unsubscribe to Acronis Newsletters or E-mail offers

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Acronis Remote Assistance

Using Acronis Remote Assistance for troubleshooting 

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Acronis Backup: Alert "Backup is missing: No successful backups for XX days"...

SymptomsYou Acronis data center is updated to Acronis Cyber Cloud 8.0.You receive a "Backup is missing: No successful backups have been performed by the backup plan more than for XX days" alert from a...

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Backup DVD option in shopping cart

Backup DVD is an additional option that offers physical shipment of the installation file on a DVD

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Acronis Backup 12.5: Moving Management Server

This feature will be available later

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Backup Archive Password Protection

Once a password has been set for a backup archive, it can not be retrieved if lost or forgotten

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Acronis Software: Unbootable System after Cloning Operation

In some cases, system can become unbootable after cloning operation. How to troubleshoot such issues and what information needs to be collected, described in this article.SolutionFollow step-by-step...

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AcronisInfo Utility

AcronisInfo is a utility that automatically gathers User Rights Assignment list, Windows Event Log, Msinfo32, Acronis registry keys, Acronis logs, Acronis Scheduler report, Acronis Disks Report and...

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Acronis Backup: "0x530128 SOAP 1.1 fault: SOAP-ENV:Client" error

SymptomsYou are trying to deploy Virtual Appliance (in the web console, you click Add and select VMware ESXi). Or you want to change credentials for ESX(i) host/vCenter.The following error...

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How to download Acronis bootable media ISO

If you have your product registered, you can download Acronis Bootable Media from the website

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Firewall settings for Acronis products

To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings.

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Acronis Backup to Cloud access ports and hostnames

Acronis Cloud Backup needs to have access to the following hostnames and TCP ports:

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Acronis True Image: Collecting System Report

When you contact Acronis Customer Central, the support professionals will usually need information about your system in order to resolve your problem and will ask you to collect a system report from...

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