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Acronis True Image splits backup archives to 4 GB volumes when backing up to FAT32 drives

May 26, 2009, 12:33 am
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This is a limitation of the FAT32 file system

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Acronis Backup 12.5: how to back up with bootable media

March 14, 2019, 12:49 am
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Introduction

You can create a Linux-based or WinPE-based media using Bootable Media builder in the product: see Acronis Backup 12.5: how to create a bootable media

Make sure to specify a licence key during bootable media creation, otherwise backup will not be available.

Solution

 

  1. Boot from Acronis Bootable rescue media

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Acronis True Image: Applications or Files Don't Work after Recovery

February 11, 2014, 3:11 am
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Instructions on how to troubleshoot problems after recovery

Sometimes a recovery process seems to work without any visible problems, but the resulting files after recovery are not complete and/or are corrupted or an application does not work correctly in the restored system. This article will explain how to troubleshoot this issue. Follow these instructions if you have corrupted or otherwise unusable files/applications after recovery.

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Acronis True Image asks to insert next volume when backing up to USB flash drive

December 4, 2008, 2:01 am
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If the flash drive is formatted in FAT32, then the size of one file is limited to 4 GB

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Acronis Backup Software: "Failed to create volume snapshot"

October 29, 2010, 3:28 am
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The product cannot access the hard disk drive to create a snapshot

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Acronis Backup 12.5: Troubleshooting E-mail Notification Failures

December 28, 2017, 9:52 am
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About Email notifications

Email notifications are used to send emails about operations results, interactions, alerts.

The option enables you to set up email notifications about events that occur during backup.

It can help you to receive:

 

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Acronis True Image 2019: "You've exceeded the maximum number of activations for this serial number"

March 27, 2018, 1:42 pm
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Symptoms

You receive the following message:

You've exceeded the maximum number of activations for this serial number
 

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Acronis True Image 2018 and 2019: how to manage subscription licenses

August 18, 2017, 7:09 am
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If you use the subscription-based version of Acronis True Image 2018, you can manage the licenses manually at the Acronis website.

1. Go to https://account.acronis.com/, and then sign in with your Acronis account.

2. In the Products section, find Acronis True Image 2018, and then click Manage:

From here on you can manage licenses for your computers.

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Difference between Full, Incremental and Differential Backup

May 18, 2006, 10:17 pm
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In what way full, differential and incremental backups differ from each other

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Acronis Professional Services

January 26, 2018, 6:37 am
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Key Services

Acronis Profession Services can assist your organization with:

Consulting — Acronis subject matter experts will share knowledge and best practices on a variety of topics such as technical and business risk mitigation, requirements analysis, establishing the most optimal operational policies and more.

Deployment — Acronis subject matter experts can plan, design and Implement modern hybrid cloud data protection solutions in the most effective way.

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Acronis Files Connect: Search and Indexing FAQ

October 1, 2014, 4:38 am
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This article applies to:

  • Acronis Files Connect (formerly ExtremeZ-IP)

NOTE: Information in this article related to Acronis Content Indexing applies to Acronis Files Connect 10.6 and later. If you're using an earlier version, please update to the latest since 10.6 introduced significant improvements related to search. Key aspects of this article do not apply to ExtremeZ-IP.

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Acronis Backup : ESX 環境でのバックアップ アルゴリズム

October 15, 2013, 6:54 pm
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Windows で Acronis Virtual Appliance または Agent for ESX(i) を使用して仮想コンピュータをバックアップする際の動作について説明します。

この資料は、以下の製品に該当します。

  • Acronis Backup Advanced (Acronis Backup & Recovery)
  • Acronis Backup for VMware (Acronis vmProtect)

説明

Windows で Acronis Virtual Appliance または Agent for ESX(i) を使用して仮想コンピュータをバックアップする際の動作について説明します。

スナップショットは、VMware 自体によって以下のオプションで取得されます。

  • quiesced = on
  • memory = off

例として、以下のスクリーンショットをご覧ください。

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Acronis Backup 12.5: Deleted off-host data processing plans start running after update to build 12730

April 9, 2019, 2:49 pm
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Symptoms

  1. You installed Update 4 of Acronis Backup 12.5 (Build 12730)
  2. After update, deleted off-host data processing plans (replication, validation, cleanup) start running on schedule. It is not possible to delete these plans because they are not shown in Management Console.

Cause

Issue in the product.

Solution

This issue is fixed in Build 12860 and later, please update the product to the latest build.

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Acronis Backup Cloud: Office 365 backup fails with "Cannot back up the primary mailbox of an Office 365 user"

March 26, 2019, 9:29 am
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Symptoms

Office 365 backup fails with:

Error
CODE O365MailboxPrimaryMbxBackupError
MESSAGE Cannot back up the primary mailbox of an Office 365 user: 'folder: mailbox primary root: token validation failed'

Cause

Required permissions have been revoked from Acronis Agent in Office 365.

Solution

Re-register Office 365 account:

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Acronis Backup: scheduled backups do not start in Linux

March 17, 2019, 1:36 pm
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You have Acronis Backup installed in Linux. Scheduled backups do not start. Backup management console doesn't show an error.

In scheduler log (/usr/lib/Acronis/Schedule/), you see this error:

2019-03-01T13:50:01+0000 schedwrapper-bin(9177)(0): Intf:crontab_intf:Already inited.
2019-03-01T13:50:01+0000 schedwrapper-bin(9177)(0): Intf:WaitChangesEx:Start wait on /var/lib/Acronis/Scheduler/waitdata/waitcmn/4_0_9177.wait.
2019-03-01T13:50:01+0000 schedwrapper-bin(9177)(0): Postpone:~PostponeRunWaitShutdowner:Stop wait changes 4

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Acronis Backup 12.5: Troubleshooting license synchronization issues

March 29, 2019, 7:54 am
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This article provides troubleshooting steps for synchronization of licenses with Acronis account.

Prerequisites

Please note that only subscription licenses can be synchronized. If you have perpetual licenses, add them manually: Click Settings -> Licenses –> Add keys and paste the serial numbers.
To synchronize the subscription keys with keys registered under Acronis Account, go to Settings -> Licenses, click Sync and sign in to your Acronis account.

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Acronis True Image: how to restore the system to the original disk from within running Windows

June 9, 2017, 6:18 am
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This article shows the easiest way to restore a Windows computer from a backup: restore the system disk to the original disk from within running Windows.

Pre-requisites

1. Computer boots successfully and you are able to get to the Desktop screen.

2. Acronis True Image is installed.

3. You have a backup to restore from.

Solution

1. Launch Acronis True Image:

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Acronis True Image: switching from partitions to entire disk recovery mode

June 7, 2017, 10:11 am
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Sometimes, when you try to restore a backup, you may be confused by the software asking you to configure recovery settings for each partition individually. If there are many of them, the recovery process may seem overwhelming and tedious. This article explains the reasons behind that situation and instructs how to avoid it.

Symptoms

Recovery assistant in Windows or bootable media requests to configure recovery settings for each disk partition individually.

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Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

June 13, 2017, 8:30 am
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Introduction

This article explains how to find out whether Acronis Bootable Media boots in UEFI or Legacy BIOS mode. Keep in mind that bootable media should boot in the same mode as your system to correctly perform restore or clone operation.

The mode your system boots in is shown during the initial machine boot:

In Windows 8 and 10, you can also check the boot mode using System Information:

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Acronis True Image: only 2 TB of space are available on a disk larger than 2 TB after disk cloning or backup restoration

May 18, 2017, 12:45 am
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After cloning or backup recovery, you notice that you can only use up to 2 TB of space on the new large drive, but the rest is inaccessible.

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